Microsoft services including Xbox Live, Microsoft 365, Teams, Outlook, and Copilot experienced widespread outages starting last night. Microsoft blamed the disruption on "elevated load across multiple regions." Down Detector reported connectivity errors across multiple Microsoft services including Xbox Network and OneDrive, while the Xbox Status page initially showed no issues, creating a disconnect between official reports and user experience.
The outage spread beyond consumer services. The BBC reported that the disruption affected several public British services, including hospitals and airports. Microsoft stated the problem was not caused by an external attack but did not provide additional details about the cause. The company said attempted fixes were "not taking as expected."
Microsoft 365 Status reported "incremental improvement in several workloads" but noted that "service health remains variable and capacity has not yet fully returned to baseline." The company identified the issue under support codes EX1550543 and MO1550821 in the Microsoft 365 admin center.