Bandai Namco announced the shutdown of Reflector Entertainment, its Montreal-based subsidiary studio responsible for the 2024 action-adventure game Unknown 9: Awakening. The publisher cited the studio's failure to meet expectations for future business plans, necessary investment, and profitability as the reason for liquidation.
The closure will result in an estimated extraordinary loss of 21 million euros, or 3.5 billion yen, for Bandai Namco in its Q3 fiscal report. This marks the second major reduction at Reflector since Unknown 9's launch. About a month after the game's release, the studio laid off 18% of its workforce, presumably in response to low sales. In 2025, Reflector faced further redundancies following the cancellation of an unspecified project.
Unknown 9 was conceived as a transmedia franchise that would include comic books and novels alongside the game, but those plans never materialized. Bandai Namco stated that the liquidation will follow local laws and procedures, making the closure timeline uncertain.